Himalayas logo
AJ
Open to opportunities

Alpha Jacob

@alphajacob

Hospitality and tourism professional focused on guest experience and operational excellence.

Nigeria
Message

What I'm looking for

I seek mid-level hospitality or tourism roles emphasizing guest experience, front-office operations, revenue management, and team leadership in a collaborative, growth-focused organization.

I am a hospitality and tourism professional with a B.Sc. in Hospitality and Tourism Management and a completed national service. I have worked in front office, reception, customer care, invoicing and tourism roles, gaining hands-on experience in guest services and daily operations.

I hold industry certifications in digital strategy, revenue management, OTAs and high-level hospitality, and I bring strong computer literacy, leadership and communication skills to improve guest satisfaction and operational efficiency. I am driven to apply revenue management and front-office expertise while growing within a collaborative, training-focused team.

Experience

Work history, roles, and key accomplishments

AR

Receptionist

Alheri Royal Hotel and Resorts

Jan 2021 - Jan 2023 (2 years)

Staffed reception/front office duties, managed guest arrivals and coordinated room allocations across 2021–2023.

Education

Degrees, certifications, and relevant coursework

National Youth Service Corps (NYSC) logoN(

National Youth Service Corps (NYSC)

Certificate of National Service, Community Service

Completed national youth service in Adamawa State and received a Certificate of National Service in 2022.

Federal University Wukari logoFW

Federal University Wukari

Bachelor of Science, Hospitality and Tourism Management

Completed a Bachelor of Science in Hospitality and Tourism Management, graduating in 2021.

WS

Wisdom Computer Training School

Diploma, Computer Appreciation

2012 - 2013

Completed a Diploma in Computer Appreciation during 2012–2013.

SS

Smith Comprehensive Secondary School

Secondary School Certificate, General Secondary Education

Completed secondary education and obtained West African/NECO examinations in 2013.

SG

Special Primary School Gayama

First School Leaving Certificate, Primary Education

Completed primary education and obtained the First School Leaving Certificate in 2007.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Alpha Jacob - Customer Care Officer - Mrs. Tina U and Associates Ltd | Himalayas