Jessica Murphy
@jessicamurphy2
I’m a project-focused administrative and technology support professional, improving school operations and coordinating client services.
What I'm looking for
I’m a project-focused professional who keeps work moving by coordinating daily support, managing competing priorities, and maintaining organized documentation. In my High School Technology Support / Administrative Support role (Jan 2021 – Jun 2025), I coordinated requests from faculty, students, and families while keeping digital records accurate for operational efficiency and compliance, serving as a central communication point to ensure timely follow-up.
Before that, I worked as a Case Management Coordinator at Omni Interactions (Apr 2018 – Jan 2021), where I coordinated services between clients, providers, and internal stakeholders, managed scheduling and case-related communications across multiple active cases, and monitored follow-ups to support service completion. I also supported marketing initiatives at Lasio Inc (Jul 2014 – Feb 2020) by coordinating timelines, communications, campaign assets, and reporting—work I carry into my volunteer role with 48in48.org (May 2023 – present) supporting website development projects through structured planning and stakeholder communication.
Experience
Work history, roles, and key accomplishments
Website Development Volunteer
48in48.org
May 2023 - Present (3 years 1 month)
Collaborated with nonprofit stakeholders to gather requirements and support website development during volunteer events. Coordinated deliverables and timelines, managed stakeholder communication, and helped ensure completed websites launched within established deadlines.
High School Technology Support
Local High School
Jan 2021 - Jun 2025 (4 years 5 months)
Coordinated daily technology and administrative support requests from faculty, students, and families while managing competing priorities in a fast-paced environment. Maintained accurate digital records, served as a central communication point, and supported school initiatives through organized documentation and follow-up.
Case Management Coordinator
Omni Interactions
Apr 2018 - Jan 2021 (2 years 9 months)
Coordinated client services between clients, providers, and internal stakeholders to ensure timely support and resolution of needs. Managed scheduling and case-related documentation across high-volume cases while tracking follow-ups and maintaining compliance-ready records.
Marketing Assistant
Lasio Inc
Jul 2014 - Feb 2020 (5 years 7 months)
Supported marketing initiative execution by coordinating timelines, communications, and project documentation across concurrent campaigns. Helped organize campaign assets and maintained reporting and documentation processes to keep digital campaigns on schedule.
Education
Degrees, certifications, and relevant coursework
Georgia Southern University
Bachelor of Science, Sociology
2024 -
Pursuing a Bachelor of Science in Sociology at Georgia Southern University since May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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