Jessica Camilleri
@jessicacamilleri
Experienced People Operations Team Leader with a focus on employee engagement.
What I'm looking for
I am a dedicated People Operations Team Leader with extensive experience in managing and developing HR processes. Currently, I lead a team at Trust Payments (Malta) Ltd, where I focus on enhancing employee experiences and aligning HR strategies with business goals. My role involves overseeing the entire employee lifecycle, from onboarding to offboarding, ensuring that every step is seamless and positive.
Throughout my career, I have successfully implemented various HR initiatives, including performance management systems and employee engagement programs. I pride myself on being a trusted advisor to both employees and management, fostering a culture of transparency and collaboration. My analytical skills enable me to produce actionable insights that drive strategic decision-making, while my commitment to operational excellence ensures that all processes are efficient and compliant.
Experience
Work history, roles, and key accomplishments
People Operations Team Leader
Trust Payments (Malta) Ltd
Jan 2025 - Present (6 months)
Managed and mentored a team of 4, conducting performance reviews and providing development opportunities. Collaborated with department leaders to align People processes with business needs, offering guidance on workforce planning and employee relations.
Senior People Specialist
Trust Payments (Malta) Ltd
Jan 2023 - Dec 2024 (1 year 11 months)
Managed and maintained the HRIS (HiBOB) for accurate employee records and oversaw benefits administration. Coordinated performance management processes and assisted in developing HR policies and procedures.
HR Operations Assistant
Trust Payments (Malta) Ltd
Jan 2021 - Dec 2022 (1 year 11 months)
Organized events and conferences, ensuring the company received all right-to-work documentation from new starters. Managed onboarding and offboarding processes for all new employees and terminations.
Office Manager
Secure Trading Financial Services/Acquiring.com (Now Trust P
Aug 2019 - Dec 2020 (1 year 4 months)
Managed office operations and administrative tasks. Supported the team with various organizational needs.
HR Assistant
Blexr Ltd
Apr 2018 - Aug 2019 (1 year 4 months)
Assisted in payroll and the day-to-day running of the HR department. Managed work permits and visas, and served as a point of contact for employee concerns.
Office & HR Administrator
Charonite Ltd
Mar 2017 - Apr 2018 (1 year 1 month)
Submitted new engagements and terminations of employees via Jobsplus and FS4 forms. Updated the payroll system and collected necessary documents for the payroll department.
HR Administrator
Chetcuti Cauchi Ltd
Apr 2015 - Mar 2017 (1 year 11 months)
Scheduled interviews for interviewers and liaised with recruitment agencies daily. Organized company events and acted as a point of contact for new recruits.
Office Administrator
Chetcuti Cauchi Ltd
Dec 2014 - Mar 2015 (3 months)
Performed general office administration duties. Supported the team with various administrative tasks.
Administration Clerk
Michael Attard Ltd
Nov 2012 - Dec 2014 (2 years 1 month)
Handled various administrative tasks and supported office operations. Maintained records and assisted with general office duties.
Sales Executive / Customer Care Representative
Melita PLC
Jan 2011 - Nov 2012 (1 year 10 months)
Provided sales support and customer care services. Assisted customers with inquiries and resolved issues.
Crew/Cashier
McDonalds
Feb 2008 - Nov 2010 (2 years 9 months)
Served as a crew member and cashier, handling customer orders and transactions. Maintained cleanliness and ensured customer satisfaction.
Education
Degrees, certifications, and relevant coursework
FHRD
Certificate, Human Resources Management and Training
Completed a program focused on Human Resources Management and Training, gaining insights into modern HR practices and development strategies.
People & Co
Certificate, Payroll Essentials & Advanced
Undertook training in Payroll Essentials and Advanced, acquiring comprehensive knowledge of payroll processing and administration.
Malta Employers Association
Course Completion, Employment Law
Studied various aspects of Employment Law, including contracts, discrimination, working time, and termination of employment. Gained knowledge of industrial tribunal proceedings and human rights in the workplace.
St. Thomas Institute
Certificate, Secretarial Studies
Completed a Secretarial Studies Course, covering office administration, communication skills, payroll systems, and time management. Developed proficiency in business writing and customer care.
Mcast
BTEC National Diploma, Computing (Networking and ICT Support)
Achieved a BTEC National Diploma in Computing with a focus on Networking and ICT Support. Covered subjects such as computer systems, software development, network design, and website development.
Mcast
BTEC First Diploma, ICT Practitioners
Obtained a BTEC First Diploma for ICT Practitioners, focusing on using ICT to present information, computer systems, and software design. Gained foundational knowledge in website development and networking essentials.
Our Lady Immaculate School Hamrun
School Leaving Certificate & Matriculation Certificate, General Studies
Received School Leaving and Matriculation Certificates, demonstrating proficiency in various subjects. Completed O'Levels in English Language, Environmental Studies, French, Italian, Maltese, Mathematics, Social Studies, and Religious Knowledge.
Availability
Location
Authorized to work in
Job categories
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