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Jessa MillerJM
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Jessa Miller

@jessamiller

I lead strategic programs, governance frameworks, and operational transformation across complex organizations.

United States
Message

What I'm looking for

I'm looking to lead strategic initiatives and operational transformation programs where I can build scalable governance, improve processes, coordinate executive stakeholders, and use data-driven insights to strengthen organizational execution.

At the University of Texas at El Paso, I lead academic operations and strategic initiatives across six departments, hundreds of faculty members, and 300–500 course sections each semester. I build governance frameworks, executive dashboards, reporting tools, and repeatable operational systems that strengthen planning, resource allocation, and decision-making.

Across military testing, healthcare, and consulting engagements, I’ve redesigned workflows, coordinated stakeholders, and delivered measurable improvements—including reducing testing scheduling timelines by 45% and increasing operational efficiency by 50%. I bring an MBA and a DBA focus on AI, human-system interaction, and operational efficiency to complex programs that need clearer processes, stronger governance, and scalable execution.

Experience

Work history, roles, and key accomplishments

University of Texas at El Paso logoUP
Current

Program Manager, Academic Operations & Strategic Initiatives

University of Texas at El Paso

Dec 2023 - Present (2 years 8 months)

Lead end-to-end planning and execution of complex operational programs supporting six academic departments, hundreds of faculty, and 300-500 course sections per semester. Coordinate cross-functional initiatives, develop executive dashboards, and design governance frameworks to improve operational consistency and strategic decision-making.

Education

Degrees, certifications, and relevant coursework

Capella University logoCU

Capella University

Doctor of Business Administration, Business Administration

Doctor of Business Administration candidate focusing on artificial intelligence, human-system interaction, and operational efficiency.

Tech stack

Software and tools used professionally

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