Jessa Miller
@jessamiller
I lead strategic programs, governance frameworks, and operational transformation across complex organizations.
What I'm looking for
At the University of Texas at El Paso, I lead academic operations and strategic initiatives across six departments, hundreds of faculty members, and 300–500 course sections each semester. I build governance frameworks, executive dashboards, reporting tools, and repeatable operational systems that strengthen planning, resource allocation, and decision-making.
Across military testing, healthcare, and consulting engagements, I’ve redesigned workflows, coordinated stakeholders, and delivered measurable improvements—including reducing testing scheduling timelines by 45% and increasing operational efficiency by 50%. I bring an MBA and a DBA focus on AI, human-system interaction, and operational efficiency to complex programs that need clearer processes, stronger governance, and scalable execution.
Experience
Work history, roles, and key accomplishments
Program Manager, Academic Operations & Strategic Initiatives
University of Texas at El Paso
Dec 2023 - Present (2 years 8 months)
Lead end-to-end planning and execution of complex operational programs supporting six academic departments, hundreds of faculty, and 300-500 course sections per semester. Coordinate cross-functional initiatives, develop executive dashboards, and design governance frameworks to improve operational consistency and strategic decision-making.
Education
Degrees, certifications, and relevant coursework
Capella University
Doctor of Business Administration, Business Administration
Doctor of Business Administration candidate focusing on artificial intelligence, human-system interaction, and operational efficiency.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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