Jessa Esteban
@jessaesteban
Registered Social Worker specializing in disability case management, rehabilitation, and client-centered care.
What I'm looking for
I am a Registered Social Worker with over five years' experience across disability case management, medical social work, program coordination, and community services. I have managed high-volume and complex caseloads, developed innovative rehabilitation and discharge plans, led interdisciplinary collaboration, and improved recovery outcomes through evidence-based interventions.
I bring strong client advocacy, crisis intervention, and remote rehabilitation skills, backed by a Bachelor of Social Work (Dean's Honour's List) and multiple certifications in mental health, crisis response, and cultural safety. I am results-driven, organized, and experienced in coordinating services, volunteer teams, and stakeholder partnerships to support client autonomy and meaningful quality of life.
Experience
Work history, roles, and key accomplishments
Disability Case Manager
Manitoba Blue Cross
Sep 2024 - Present (1 year 2 months)
Conducted comprehensive assessment and case management for 60+ short- and long-term disability claims, collaborating with medical and rehabilitation teams to develop return-to-work and rehabilitation plans that improved functioning and autonomy.
Social Worker
Health Sciences Centre
May 2023 - Present (2 years 6 months)
Engaged interdisciplinary teams to facilitate discharge planning and problem solving, communicated psychosocial needs for patients and families, and provided patient-centered support to improve hospital discharge outcomes.
Senior Case Manager
Manitoba Public Insurance
Dec 2022 - Sep 2024 (1 year 9 months)
Managed 40+ complex bodily injury claims, coordinated medical and vocational rehabilitation, evaluated barriers to recovery, and reduced average claim duration through proactive follow-up and solution-focused planning.
Health Coordinator
Winnipeg Regional Health Authority
Nov 2020 - Dec 2022 (2 years 1 month)
Provided intensive case management for 40+ long-term clients, completed comprehensive psychosocial assessments, and developed innovative intervention plans while guiding direct service staff and multidisciplinary partners to ensure client-centered care.
Program Coordinator
Manitoba Brain Injury Association
Jul 2020 - Jul 2021 (1 year)
Developed and facilitated educational and support group services for 40+ brain injury survivors and caregivers, provided case management and advocacy via virtual contact, and created intake and evaluation plans to meet participant needs and project objectives.
Tenant Assistant Coordinator
Ten Ten Sinclair Housing Inc.
Nov 2017 - Aug 2019 (1 year 9 months)
Provided case management for 30+ persons with physical disabilities to build independent living skills, supported health and medication management, and streamlined intake, assessment, and reporting processes for program participants.
Program & Volunteer Coordinator
Villa Cabrini
Jun 2016 - Nov 2017 (1 year 5 months)
Assessed needs of 137 older adults in an independent living complex, planned and coordinated programs and services, implemented support plans for accessibility and transportation, and recruited and managed over 50 volunteers.
Education
Degrees, certifications, and relevant coursework
University of Manitoba
Bachelor of Social Work, Social Work
2017 - 2020
Grade: GPA 4.11
Activities and societies: Dean's Honour's List; recipient of MBSI Scholarship (2018), Guertin Centennial Scholarship (2014), and Winnipeg Teachers’ Association Scholarship (2014).
Completed a concentrated Bachelor of Social Work program with academic distinction and a cumulative GPA of 4.11.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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