Jeremy Matara

I am a customer-focused professional with dual degrees in Business Administration & Accounting and Tourism & Hospitality Management, bringing combined experience in travel support and financial operations. I excel at assisting global clients with bookings while maintaining accurate financial records.

In travel customer service roles I manage bookings, itinerary changes, cancellations, and partner communications, using CRM and booking platforms to deliver timely resolutions and strong client satisfaction. I routinely liaise with airlines, hotels, and suppliers to ensure seamless travel experiences.

In finance roles I supported financial statement preparation, reconciliations, accounts payable/receivable, and audits, improving reporting efficiency and data accuracy through process and data entry improvements. I am proficient with QuickBooks, Sage, and advanced Excel for reporting and reconciliations.

I thrive in remote, dynamic environments where multitasking, clear communication, and problem-solving drive both client loyalty and financial compliance. I seek roles that combine operational rigor with excellent client service and opportunities for continuous learning.