Open to opportunities

Shaijal Sharma

@shaijalsharma

Message

Dedicated business professional with strong customer service and analytical skills.

Canada

Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative environment, and the chance to apply my analytical and customer service skills.

I am a recent graduate with a Bachelor's degree in Business Administration from the University of Winnipeg, where I was recognized on the Dean's Honour List for two consecutive years. My academic journey has been complemented by various certifications, including professional personality development and financial market workshops, which have equipped me with a solid foundation in business principles and practices.

In my professional experience, I have served as a Management Trainee and currently as an Accounts Receivable Coordinator at Enterprise Mobility. In these roles, I have honed my customer service skills by assisting clients with vehicle rentals, managing invoices, and resolving payment discrepancies. My ability to communicate effectively and work collaboratively has been instrumental in maintaining strong client relationships and ensuring smooth financial operations.

I am passionate about leveraging my skills in customer service, analytical thinking, and project management to contribute positively to a dynamic team. I am eager to continue my professional development and take on new challenges in the business sector.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable coordinator

Current

Enterprise Mobility

Jun 2023 - Present (2 years)

Managed and processed invoices, tracking and recording payments. Communicated with clients regarding outstanding balances and resolved payment issues. Assisted with financial reporting and analysis, maintaining accurate records of financial transactions.

Accounts Receivable Payment Tracking Financial Reporting Microsoft Excel Communication Problem Solving Analytical Skills MySQL

Current

Accounts Receivable Coordinator

Current

Enterprise Mobility

Jun 2023 - Present (2 years)

Managed and processed invoices, meticulously tracking and recording all payments. Communicated proactively with clients regarding outstanding balances, resolving payment issues and discrepancies, and contributed to financial reporting and analysis.

Accounts Receivable Invoicing Payment Processing Financial Reporting Data Entry Communication Microsoft Excel Financial Analysis

Management Trainee

Enterprise Mobility

Jun 2022 - Jun 2023 (1 year)

Assisted customers with vehicle rentals, providing information on policies and procedures. Processed rental agreements, inspected vehicles, and coordinated pick-ups and drop-offs. Addressed customer inquiries and concerns effectively.

Customer Service Communication Time Management Problem Solving Vehicle Inspection Inventory Management CRM

Management Trainee

Enterprise Mobility

Jun 2022 - Present (3 years)

Assisted customers with vehicle rentals, providing comprehensive information on policies and procedures. Managed rental agreements, conducted vehicle inspections, and coordinated pick-ups and drop-offs, effectively addressing all customer inquiries and concerns.

Customer Service Communication Problem Solving Time Management Vehicle Inspection Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

University of Winnipeg

Bachelors of Business Administration, Business Administration

Activities and societies: Student of distinction in Dean’s honour list in academic year 2019-2020 and also in year 2020-2021; Member of golden key international honour society (award for being recognised as top 15% academic achiever at University).

Completed a comprehensive curriculum focusing on core business principles, management strategies, and administrative practices. Gained foundational knowledge in areas essential for effective business operations.