JJJérémy Jaune
@jeremyjaune
Impactful Solutions for Cloud, Systems & Networks | Data Analytics | Systems & Process Automation
CanadaWhat I'm looking for
Hi I'm Jérémy!
I’m an IT professional with over 10 years of experience in system and network administration, and 6 years working as a database CRM analyst. I’ve worked extensively with Unix and Windows servers, virtualization, and network security, and I’m always looking for ways to automate and improve processes.
I thrive in Agile environments and enjoy solving complex problems with creative, efficient solutions. I’m passionate about technology, constantly learning new tools and skills to stay ahead in this dynamic field. Above all, I value teamwork and collaboration, and I love contributing to projects that make a real impact.
I look forward to connecting with you!
Experience
Work history, roles, and key accomplishments
CRM Manager, Campaign Management
Rogers Communication, Inc
Jan 2020 - Mar 2023 (3 years 2 months)
Participated in Agile marketing squads, automated workflows using SAS CI, SAS MA, Power Automate, developed tools, mentored team members, and built a Python AI dashboard.
Senior CRM Data Analyst, Database Marketing
Rogers Communication, Inc
Jun 2017 - Jan 2020 (2 years 7 months)
Managed and automated data extraction for marketing campaigns using VB.NET, SAS EG & SAS CI, and SQL.
Service Desk Reporting Analyst
Rogers Communication, Inc
Sep 2016 - Jun 2017 (9 months)
Generated and automated daily and ad-hoc reports using VBA, VB, and scripts, updated the reporting team’s database, and provided IT support during high contact volumes.
Service Desk Technician
Rogers Communication, Inc
Aug 2015 - Sep 2016 (1 year 1 month)
Provided IT support at Rogers, troubleshooting technical issues, ensuring SLA compliance, delivering software training, generating daily reports, and collaborating with other IT teams.
Implementations Technical Analyst
Keal Technologies
Apr 2014 - Aug 2015 (1 year 4 months)
Created virtual machine templates, installed software suites with MS SQL databases, migrated and upgraded application servers on clients' systems and cloud environments.
Technical Analyst
Keal Technologies
May 2013 - Apr 2014 (11 months)
Provided internal technical support for hardware and network, supported users of company software, managed Citrix XenApp cloud environment, resolved database issues with scripts.
Support Technician (Contract)
C.A.E.
Jan 2013 - May 2013 (4 months)
Remotely installed and uninstalled security software, retrieved former employees' devices, and used Remedy for ticket management.
Support Technician - Level 2 (Contract)
Hôpital Sainte-Justine
Nov 2012 - Jan 2013 (2 months)
Provided technical support and computer maintenance for hospital staff, including hardware support for printers, projectors, and workstations, handling five machines per day.
System and Network Administrator (Internship)
École Supérieure d’Informatique Supinfo
Jan 2008 - Jun 2008 (5 months)
Administered network and IT equipment for SUPINFO Canada. Provided technical support, installed and maintained IBM servers and Cisco devices, and managed a VPN network.
IT Technician – Sales representative
AB Interactive
Nov 2004 - Jan 2007 (2 years 2 months)
Performed hardware maintenance, data recovery, diagnostics, and virus removal. Advised clients, sold components, built, configured and managed small business networks & servers.
Education
Degrees, certifications, and relevant coursework
Jérémy hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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