Open to opportunities

Jenssen Marie Ibarra

@jenssenmarieibarra

Message

Accomplished Technical Architecture Team Lead with extensive experience.

Philippines

Message

What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am an accomplished Technical Architecture Team Lead with over 8 years of experience in managing enterprise platforms and leading high-performing technical teams. My career has been marked by a proven track record of delivering mission-critical systems across global organizations. I excel in managing end-to-end system upgrades and technical deployments, driving process improvements, and fostering cross-functional collaboration.

In my current role at Accenture, I lead the technical management of Oracle EPM-Hyperion environments, ensuring compliance and maximizing uptime. I have established standardized processes that have significantly improved team efficiency and reduced operational risk. My commitment to mentoring and developing my team has resulted in a high-performing, self-sufficient group that consistently meets and exceeds performance goals.

Experience

Work history, roles, and key accomplishments

Current

Technical Architecture Team Lead

Current

Accenture Inc.

Aug 2022 - Present (2 years 11 months)

Led end-to-end technical management of Oracle EPM-Hyperion environments, overseeing support, patching, and upgrades to maintain compliance and maximize uptime. Established standardized processes and documentation (SOPs, handbooks) to improve team efficiency and reduce operational risk. Acted as the main point of contact, owned critical incident management, and provided technical and people leaders

Oracle EPM Upgrade Process Incident Management Team Leadership Mentoring Documentation SOPs

Technical Support Engineer

Honeywell International Inc.

Mar 2020 - Aug 2022 (2 years 5 months)

Led support and enhancement of systems related to EU/UK Tobacco Products Directive compliance, covering mobile, warehouse, inventory, and cloud platforms. Owned the full incident lifecycle, coordinating with global engineering teams and maintaining clear communication with business stakeholders. Actively participated in Agile ceremonies, translated business requirements into user stories, created

EU UK TPD Compliance Incident Management Agile Scrum Technical Documentation Deployment

Application Support / ELV Pre-Sales Engineer

Param Info Computers L.L.C.

Apr 2018 - Oct 2019 (1 year 6 months)

Managed end-to-end deployment of mobile applications (Android & iOS), ensuring seamless implementation and alignment with requirements. Delivered technical training, user manuals, and onboarding support to drive adoption and reduce post-launch issues. Coordinated with stakeholders to gather feedback and led ELV/ICT system planning and client-facing activities.

Technical Training ELV Systems

ELV Pre-Sales Engineer

Alpha Security & Surveillance Systems

Mar 2017 - Apr 2018 (1 year 1 month)

Designed ELV/ICT system proposals including CCTV, PABX, Access Control, and Data Center solutions, tailored to client requirements and site conditions. Conducted site inspections, developed plans, and produced accurate BOQs, ensuring feasibility, compliance, and cost-effectiveness. Represented the company in client meetings and industry exhibitions, strengthening client/vendor relationships and ex

ELV Systems Design Proposals Client Meetings

Software Engineer Analyst

Accenture Inc.

Dec 2014 - Dec 2016 (2 years)

Installed, configured, and supported Oracle PeopleSoft environments, delivering 24/7 L2 support and resolving incidents to ensure uninterrupted operations. Coordinated with cross-functional teams to plan and enforce change control, production migration, and patch communication procedures, while creating structured work plans. Initiated documentation improvements and supported PeopleSoft applicatio

Peoplesoft L2 Change Control Production Migration SDLC Documentation