Jenn Malveda

I am an insurance underwriter with extensive experience in personal lines, risk assessment, and policy administration across vehicle and property coverages. I bring resilience, adaptability, and a commitment to continuous learning to every role I undertake.

At Billyards Insurance Group I reviewed quote proposals, gathered and analyzed background information, and decided on risk placement and reinsurance needs while maintaining accurate policy records and managing policy issuance and billing.

Previously, as a Quality Training Associate at Accenture (AIG account), I prepared performance analyses and quality reports, facilitated coaching and calibration sessions, and updated quality standard operating procedures to improve underwriting quality across submissions, renewals, and rating prep.

Earlier work as a Business Process Associate/Data Entry Specialist at AIG Shared Services included supporting underwriting tasks, creating training materials for rating prep, serving as a point of contact for data entry, and contributing to internal quality improvement initiatives.