Looking for a job

Jennifer Zabala

@jenniferzabala

Sales and Retention Agent at KAROST DOMINICANA, supporting insurance policyholders and retaining customers through sales and follow-up.

Dominican Republic

Message

What I'm looking for

I’m interested in continuing to develop in marketing and sales, contributing my knowledge and skills to help achieve company objectives.

At KAROST DOMINICANA, I worked as a Sales and Retention Agent, assisting customers and guiding them on insurance policies.

I handled sales and customer retention, followed up on requests and pending cases, and addressed complaints by offering timely solutions.

Previously, as a Commercial Assistant at INCIFIRE, I advised customers and prepared and followed up on commercial quotations.

I also supported sales and negotiations, tracked customers and business opportunities, and organized commercial documentation. I’m interested in continuing to develop in marketing and sales.

Experience

Work history, roles, and key accomplishments

Agente de Ventas y Retención

Karost Dominicana

Jan 2025 - Jan 2026 (1 year)

Provided customer service and guidance on insurance policies, resolved issues, managed sales and client retention, followed up on requests and pending cases, and handled complaints with timely solutions.

Customer Service Sales Customer Retention Problem Solving Insurance Policies Complaint Handling

Asistente Comercial

Incifire

Jan 2024 - Jan 2025 (1 year)

Provided customer service and advice, prepared and followed up on commercial quotations, supported sales management and negotiations, tracked clients and business opportunities, and organized commercial documentation.

Customer Service Sales Support Quotations Negotiation Client Follow up Documentation