Jennifer Gonzalez

Processed and tracked insurance claims using Sevocity and AdvancedMD, accurately billing Medicare, Medicaid, and commercial insurance to maximize reimbursement. Followed up on denials and unpaid claims, researching issues and resubmitting corrected claims or appeals to reduce overdue accounts. Applied ICD-10 and CPT codes to patient records, maintaining compliance with payer requirements and organ

Managed detailed records of pet care services remotely, ensuring accuracy and client satisfaction. Communicated effectively with clients to provide updates and resolve issues, demonstrating strong customer service skills. Successfully handled remote work responsibilities, showcasing self-motivation and time management.

Maintained accurate documentation of pet care data, supporting precise record-keeping transferable to billing processes. Trained new team members on operational procedures, enhancing team performance and efficiency.

Managed contractor accounts, ensuring timely communication and accurate data management. Utilized data systems to track interactions, maintaining organized records for operational success.

Completed high school education at Berkmar High School.

Completed a Clinical Dental Assistant Program, gaining foundational knowledge and practical skills in dental assisting.