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Jennalyn Caballero

@jennalyncaballero

Message

Dedicated office manager with expertise in project management and customer service.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth.

I am a hardworking and dependable professional with extensive experience in customer service and office management. Currently, I serve as the Office Manager and Finance Lead at Coast Builders Group, where I create architectural drafts and interior design plans tailored to client needs. My role involves overseeing project management, procurement, and client consultations, ensuring that all operations run smoothly and efficiently.

With a Bachelor of Architecture and an Associate of Architecture, I have honed my skills in design and logistics. My previous experience as a Financial Service Teller at Wells Fargo allowed me to develop strong money handling and customer relations skills. I am proficient in Microsoft Office and excel in fast-paced environments, always maintaining a positive attitude and a commitment to making customers feel valued and supported.

Experience

Work history, roles, and key accomplishments

Current

Office Manager - Finance Lead

Current

Coast Builders Group

Jan 2019 - Present (6 years 5 months)

Created architectural drafts and interior design plans tailored to client needs. Oversaw project management, procurement, and client consultations, coordinating with construction teams and vendors to ensure project timelines and budgets.

Interior Design Project Management Procurement Consultation Vendor Management Budget Management Contract Management Administrative Support

Warehouse/Office & eCommerce Operations Manager

MTD Vanities

Apr 2020 - Aug 2022 (2 years 4 months)

Designed custom vanities and collaborated with clients on design specifications. Managed warehouse logistics, inventory, and procurement, while leading office operations, including sales support and customer service.

Customer Collaboration Inventory Management Procurement Sales Support Customer Service Logistics

Financial Service Teller/Banker

Wells Fargo

Nov 2017 - Jan 2020 (2 years 2 months)

Assisted clients with banking services, account management, and financial inquiries. Processed transactions accurately while maintaining excellent customer relations and provided financial solutions and cross-sold banking products.

Banking Account Management Financial Inquiries Customer Relations Financial Solutions Cross Selling Customer Service

Lead Manager General Manager

Yogurtland – Southern California

Mar 2015 - Present (10 years 3 months)

Managed a team of 13 employees, overseeing operations, inventory, and sales, focusing on optimizing food costs, labor productivity, and marketing strategies. Created staff schedules, managed team coordination, and hired, trained, and mentored team members.

Team Management Operations Management Inventory Management Sales Management Cost Optimization Marketing Strategies Scheduling Mentoring Customer Service

Education

Degrees, certifications, and relevant coursework

Boston Architectural College

Bachelor of Architecture, Architecture

Studied architectural principles and design, focusing on creating tailored architectural drafts and interior design plans. Developed skills in project management and client consultations.

Pasadena City College

Associate of Architecture, Architecture

Completed an Associate's degree in Architecture, gaining foundational knowledge in architectural concepts and practices. Prepared for further studies in the field.

New York School of Interior Design

Interior Design Certificate, Interior Design

Acquired a certificate in Interior Design, focusing on design principles and practical application. Developed skills in creating aesthetic and functional interior spaces.