Medetha Laurent

I am a detail-oriented administrative professional with five years supporting sales teams and agency management in the insurance sector. I specialize in new business processing, underwriting coordination, policy delivery, advisor and client support, and administrative reporting.

At Sagicor Life EC, I assisted advisors with submissions and underwriting requirements, reviewed application accuracy, prepared weekly sales activity reports, supported recruiting and onboarding, and contributed to monthly production reporting and special projects. I bring strong customer service experience from hospitality and retail roles, which enhanced my ability to resolve client queries and maintain positive advisor relationships.

I hold an Associate of Science in Hospitality Studies and multiple insurance certifications (LOMA 280, 291, 302) with FLMI Level 1 in progress. I am organized, reliable, proficient in Microsoft Office (Excel, Word, Outlook), and eager to contribute to a collaborative sales support team focused on growth and excellent client service.