Open to opportunities

Jenevyb joy Ernacio

@jenevybjoyernacio

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Dedicated hospitality professional with strong customer service skills.

Philippines

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What I'm looking for

I am looking for a role that allows me to grow in the hospitality industry while providing excellent customer service.

I am a passionate and dedicated hospitality professional with a Bachelor of Science in Hotel & Restaurant Management. My journey in the industry has equipped me with a diverse set of skills, including adaptability, communication, and a strong focus on customer service. I thrive in fast-paced environments and enjoy creating memorable experiences for guests.

Throughout my career, I have gained valuable experience working as a waiter at Full House and as a saleslady at SM Sangandaan. These roles have honed my ability to multitask and manage time effectively while maintaining a positive attitude. I am committed to continuous learning and growth in the hospitality sector, and I look forward to contributing my skills to a dynamic team.

Experience

Work history, roles, and key accomplishments

Saleslady

SM Sangandaan

Jan 2020 - Dec 2021 (1 year 11 months)

Assisted customers with product selection and inquiries, maintaining a tidy and organized sales floor. Processed transactions and handled customer returns efficiently.

Sales Customer Service Merchandising Communication

Waiter

Full House

Jan 2017 - Dec 2019 (2 years 11 months)

Provided excellent customer service in a fast-paced restaurant environment. Managed table assignments, took orders accurately, and ensured guest satisfaction.

Customer Service Order Taking Table Management Communication Teamwork