Jenz McGrace

Welcomed and assisted customers, ensuring smooth front desk operations. Managed reservations and inquiries through calls and walk-ins, providing excellent customer service to promote brand loyalty and satisfaction.

Promoted property listings through digital and face-to-face channels, conducting virtual and on-site property tours to prospective clients. Assisted clients with paperwork, documentation, and closing transactions, consistently meeting monthly targets by leveraging strong sales techniques.

Processed cash and card transactions quickly and accurately, delivering excellent customer service in a fast-paced environment. Supported kitchen and service team during peak hours and handled inventory checks and daily sales reports.

Marketed fashion and lifestyle products through social media platforms, handling order processing, customer inquiries, and delivery coordination. Built customer trust through timely communication and after-sales service.

Gained practical experience in hotel and restaurant operations during internship.

Trained in front office, housekeeping, and basic hotel operations, supporting staff in guest services and event coordination. Gained practical experience in hospitality management.

Served customers as a waitress and handled cash transactions efficiently.

Scheduled client appointments and managed advisor calendars, preparing financial documents and assisting in client presentations. Advised prospects on basic insurance products and services.