Jen Cadarette
@jencadarette
I streamline operations, payroll, recruitment, training, and documentation for service-driven teams and small businesses.
CanadaWhat I'm looking for
I've supported operational teams at Canada Post, GardaWorld, Elk Valley Resources, Sparwood Towing, and through my own business, NextLevel Business Solutions. I build practical systems for documentation, scheduling, payroll, recruiting, and day-to-day coordination.
At Canada Post, I supervised daily scheduling for up to 40 employees, managed personnel records and payroll inputs in SAP SuccessFactors, and monitored time-sensitive mail and parcel operations. I also developed incident processes and operational procedures during COVID-19 safety protocols.
Through NextLevel Business Solutions, I create customizable forms, templates, and automated spreadsheets for HR, payroll, recruiting, and operations. I'm focused on improving processes, maintaining strong service standards, and helping teams work safely and efficiently.
Experience
Work history, roles, and key accomplishments
Administrative & Dispatch
Sparwood Towing
Jan 2025 - Present (1 year 9 months)
Elevated brand visibility and online presence by creating engaging Facebook content, boosting post engagement from 3 to over 100 reactions. Coordinated local volunteer initiatives and captured high-impact recovery stories while maintaining strict standards for customer privacy and content discretion.
Business Support Consultant / Owner
NextLevel Business Solutions
Jan 2025 - Present (1 year 9 months)
Design customizable forms, templates, and automated spreadsheets that streamline HR, payroll, recruiting, and operations. Provide flexible administrative and operational support to small businesses, including document preparation, process improvement, recruiting support, data management, and special projects.
Inventory / Equipment Operator
Elk Valley Resources
Jan 2023 - Jan 2025 (2 years)
Managed inventory tracking, audits, data entry, and categorization of personnel files. Operated CAT and Komatsu Haul Trucks.
Supervised operations and daily scheduling for up to 40 employees while using SAP SuccessFactors to manage personnel records, attendance, leave, payroll inputs, and recruitment. Fostered a collaborative union-management partnership, supported employee relations, maintained confidential records, and ensured full adherence to workplace policies and Canadian labour regulations.
Promoted to OC following strong crisis leadership. Developed site Standard Operating Procedures (SOPs), negotiated client contracts to increase guard pay and safety, and established and implemented training for new hires. Managed recruitment, scheduling, payroll verification, and HR administration via SAP SuccessFactors.
Education
Degrees, certifications, and relevant coursework
National Payroll Institute
Payroll Compliance Professional (PCP) designation, Payroll Compliance
Earned the Payroll Compliance Professional (PCP) designation from the National Payroll Institute in 2026.
Academy of Learning
Diploma, Accounting and Business Technology
2025 - 2026
Grade: 91.5%
Completed an Accounting and Business Technology diploma with a 91.5% average from 2025 to 2026.
Westshore Learning Centre
High School Diploma, General Studies
Grade: Honours
Earned a High School Diploma with honours from Westshore Learning Centre in 2011.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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