Jely Beatriz Esquierdo
@jelybeatrizesquierdo
Detail-oriented Trust and Safety Associate with strong communication skills.
What I'm looking for
As a Trust and Safety Associate with a focus on community management in the NFT and cryptocurrency space, I have developed a keen eye for accuracy and a strong understanding of compliance guidelines. My experience includes managing communications on platforms like Discord and Telegram, where I provided support and guidance to community members on various topics related to blockchain technology. I take pride in ensuring a safe and inclusive environment by enforcing community guidelines and addressing user concerns effectively.
In my previous role as an Amazon FBA Store Manager, I honed my skills in inventory management and product research. I successfully optimized reporting systems and built effective restocking strategies, demonstrating my ability to manage complex tasks efficiently. My background in hospitality management has further equipped me with strong interpersonal skills, allowing me to navigate challenging situations and mediate conflicts among community members, fostering positive relationships.
Experience
Work history, roles, and key accomplishments
Moderator
NFT & Cryptocurrency
Oct 2021 - Apr 2024 (2 years 6 months)
As a Moderator, I managed communications on platforms like Discord and Telegram, providing support on topics related to NFTs and cryptocurrency. I enforced community guidelines, addressed user concerns, and proactively removed inappropriate content to ensure a safe environment.
Store Manager
Amazon FBA
Oct 2022 - Jan 2023 (3 months)
Managed Amazon inventory, optimized reporting systems, and executed restocking strategies. Conducted product research and utilized tools like Amazon Seller Central and Keepa for effective product resourcing.
Executive Assistant
Various Clients
Jun 2021 - Sep 2022 (1 year 3 months)
Managed communications, scheduled meetings, and coordinated travel arrangements for clients. Prepared reports and maintained office supplies while ensuring a high level of accuracy and organization.
Education
Degrees, certifications, and relevant coursework
Our Lady of Fatima University
Bachelor of Science, Hotel and Restaurant Management
2016 - 2021
Studied the principles of management within the context of the hospitality industry, focusing on hotel and restaurant management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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