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Jeff Douglas

@jeffdouglas

Technical Project Manager at Beeline who led an enterprise-wide Jira Cloud migration and AI-generated SharePoint reporting projects.

United States

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At Beeline, I led an enterprise-wide Jira Cloud migration, validating workflows, boards, dashboards, and reporting with remote teams before scaling the rollout. I also led AI-related projects, including developing AI-generated SharePoint pages with Microsoft Copilot.

As Senior Scrum Master, I converted Finance and non-development teams from Kanban to Scrum, improving workflow efficiency by 20%, and led an Agile transformation for Infrastructure and Security teams. Earlier at Beeline, I built its QA organization and formal testing practices; I also bring experience in software testing at Kemper Insurance and ECI Telecom.

Experience

Work history, roles, and key accomplishments

Current

Independent Contractor

Current

Amazon Flex/Lyft

Aug 2025 - Present (1 year 2 months)

Provided reliable transportation and delivery services across Jacksonville with real-time route optimization and strong customer communication. Also offered freelance Agile consulting, introducing Scrum/Kanban practices to improve delivery predictability.

Route Optimization Client Communication Time Management Agile Coaching Scrum Kanban

Technical Project Manager

Beeline

Dec 2024 - Jul 2025 (7 months)

Led AI-related projects including AI-generated SharePoint pages using Microsoft Copilot. Managed an enterprise-wide Jira Cloud migration and served as Product Owner for Finance Teams, aligning scope and deliverables.

Jira Microsoft Copilot SharePoint Product Ownership Backlog Management Change Management Risk Management

Senior Scrum Master

Beeline

Jul 2018 - Dec 2024 (6 years 5 months)

Converted Finance and non-development teams from Kanban to Scrum, improving workflow efficiency by 20%. Facilitated all Scrum events and led Agile transformation for Infrastructure and Security teams.

Scrum Kanban Azure DevOps Jira Agile Transformation Facilitation Metrics Risk Management SAFe Spotify Model

Scrum Master

Beeline

Feb 2013 - Jul 2018 (5 years 5 months)

Among the first Scrum Masters at Beeline, helped define the Agile journey and establish ceremonies. Documented and implemented the Scrum process for the entire development organization.

Scrum Agile Process documentation Facilitation

QA Manager

Beeline

Mar 2007 - Feb 2013 (5 years 11 months)

Built and led a high-performing QA organization, scaling the team to 10+ analysts and establishing formal quality standards. Implemented structured testing practices and created the first QA automation team.

QA Management Test Strategy HP ALM Test Director WinRunner LoadRunner Automation Metrics Mentorship

QA Analyst

Beeline

Mar 2006 - Mar 2007 (1 year)

Joined as the 3rd QA team member and built and tested core platform features including Release to Supplier, Mass Amendments, and Services Procurement.

QA Testing Functional Testing

Lead QA Analyst

Kemper Insurance

Jan 2002 - Jan 2006 (4 years)

Implemented Mercury Test Director for the entire IT department. Coordinated, planned, and performed all levels of software testing for proprietary web/mainframe applications.

Mercury Test Director Test Planning Test Execution Mainframe Testing

Lead Software Test Engineer

ECI Telecom

Jan 1997 - Jan 2002 (5 years)

Started as QA Engineer and supported sales/implementation calls, installation, and release management. Conducted successful UAT for IP Telephony at China Mobile in Beijing, China.

QA UAT IP Telephony Release Management

Machinist Mate

US Navy

Jan 1991 - Jan 1994 (3 years)

Installed, maintained, and upgraded ship propulsion systems including pumps, valves, AC, water purification, and electricity. One of the first Navy Firemen to earn ESWS certification.

Propulsion Systems Maintenance ESWS