Jeevan Dhillon

I’m a detail-oriented Political Science graduate with a Minor in English literature, and I build reliability from day one through strong academic discipline (Dean’s List) and practical credentials like my GBA+ Certified Level 1 General Insurance License (Fundamentals of Insurance/FOI). I’m known for synthesizing complex information and maintaining accuracy in fast-paced settings.

In my customer-facing work at TELUS as a Customer Service Representative, I resolved inbound client inquiries efficiently, kept a positive rapport through professional communication, and consistently met KPI targets for call handling, customer satisfaction, and resolution time.

I’ve also strengthened my operations and communication foundation through administrative and legal-adjacent experience. At STUDIO ACADIA, I supported client needs with branding and social media production while managing outreach, scheduling, and meeting coordination using tools like Adobe Photoshop, Illustrator, InDesign, and Canva; during my internship with BADESHA AND ASSOCIATES NOTARIES, I gained exposure to legal documents, meeting minutes, and FINTRAC risk-assessment practices, reinforcing my commitment to accuracy and compliance.