JGJecika Ghimire
@jecikaghimire
Results-driven professional with expertise in data management and client relations.
NepalWhat I'm looking for
I am a results-driven professional with over 7 years of experience in documentation, data management, and client relations. My journey has been marked by a commitment to enhancing operational efficiency and customer satisfaction. I have successfully led cross-functional teams, streamlining operations and improving client satisfaction scores by 30% through clear communication and proactive support.
In my current role as a Supervisor at B and B Soft Tech Kathmandu Pvt. Ltd., I manage a team of over 10 professionals, ensuring project deadlines and quality standards are met. I take pride in identifying opportunities for business growth and process improvements, contributing to the overall success of the company. My previous experiences have equipped me with strong analytical skills and a deep understanding of compliance workflows, making me a valuable asset in any organization.
Experience
Work history, roles, and key accomplishments
Supervisor (Team Lead)
B and B Soft Tech Kathmandu Pvt. Ltd.
Jan 2022 - Present (3 years 6 months)
Led a team of 10+ to successfully complete IT service projects with a 95% on-time delivery rate. Improved client satisfaction scores by 30% through clear communication and proactive support. Reduced team turnaround time by 20% through workflow optimization and cross-training.
Counselor Officer
Seneca Education Consultancy Pvt. Ltd.
Jan 2018 - Dec 2020 (2 years 11 months)
Assisted over 200 students in successful visa and university applications with a 98% success rate. Streamlined documentation workflows, reducing processing time by 25%. Compiled and presented quarterly reports that improved decision-making accuracy by 15%.
Documentation Officer
Education Asia Pvt. Ltd.
Jan 2016 - Dec 2017 (1 year 11 months)
Managed and maintained documentation for students applying for international education. Assisted students with application procedures and ensured compliance with regulations. Edited and analyzed data for accurate record-keeping and reporting.
Trainee Reporter
CWIN Nepal
Jan 2015 - Dec 2016 (1 year 11 months)
Conducted research and assisted in case study preparation for advocacy programs. Edited and contributed to yearly reports focused on child welfare and protection. Assisted street children seeking support and coordinated skill-development programs.
Trainee Reporter
Antardristi Nepal
Jan 2014 - Dec 2015 (1 year 11 months)
Published five articles on child abuse in Yearly Mazing magazine. Assisted in editing and analyzing case and annual reports for advocacy purposes. Delivered orientation sessions on child sexual abuse prevention to students aged 5-17 across 10 schools and colleges in Kathmandu Valley.
Education
Degrees, certifications, and relevant coursework
Bright Vision International College (T.U)
Bachelor in Social Work, Social Work
Completed a Bachelor's degree in Social Work, gaining foundational knowledge in social welfare, community development, and human behavior. Developed skills in research, advocacy, and direct practice to address social issues.
Oxbridge International College
10+2, General Studies
Completed the 10+2 program under HSEB, focusing on a broad curriculum to prepare for higher education. Gained a strong academic foundation across various subjects.
Modern Graded School
SLC, General Studies
Completed the School Leaving Certificate (SLC) from Modern Graded School. Achieved a solid educational base, preparing for further academic pursuits.
Availability
Location
NepalAuthorized to work in
Job categories
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