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Jeannette Wainaina

@jeannettewainaina

Technical Project Manager at Share My Meals, growing a 45-site meal recovery network and building an AI knowledge assistant.

United States

Message

At Share My Meals, I run a two-year, $500K state-funded meal recovery program across New Jersey. I drove 33% program growth and 90% on-time performance across a 45-site partner network, and built an AI knowledge assistant that sped up process lookups by 20%.

Previously, at Bank of America, I drove a $9M program that launched a platform for more than 2,500 users and led an Oracle Cloud migration for FP&A reporting. At Morgan Stanley, I supported an 8,000-user platform cutover that trained more than 4,000 users and saved roughly $300K in infrastructure costs.

Experience

Work history, roles, and key accomplishments

Current

Manager of Operations

Current

Share My Meals

Oct 2024 - Present (2 years)

Brought on to help scale operations for a nonprofit across New Jersey and Pennsylvania. Promoted to Manager of Operations in Sep 2026 with 6 direct reports.

Salesforce KPI Definition Risk Management AI Knowledge Assistant (RAG)Process Optimization

Senior Project Manager Consultant

BNP Paribas

Oct 2022 - Sep 2023 (11 months)

Drove an enterprise architecture change to a core data flow through ITSM review, walking 10 teams including Information Security, Operational Risk, and Legal through the design to approval. Stabilized the Equity Prime Brokerage platform and defined architecture governance for the Americas.

ITSM Enterprise Architecture Vendor Management Stakeholder Management Risk Management

VP Program Manager

Bank of America

Jan 2018 - May 2022 (4 years 4 months)

Served as Scrum Master and coached the team on Scrum, running two-week sprint planning, stand-ups, reviews, retrospectives, and backlog refinement with product owners. Drove a $9M program across Product, Engineering, and Infrastructure, launching a platform for 2,500+ users.

Scrum Agile Jira Confluence Oracle Cloud ServiceNow SDLC Program Management

Senior Project Manager & Scrum Master

Bank of America

Aug 2016 - Dec 2017 (1 year 4 months)

Rolled out CI/CD and automated testing for a 24-member team, cutting release cycles from three weeks to two, and built Jira and Tableau dashboards for velocity, burndown, and escaped defects. Owned the product backlog and roadmap for a new digital application for 2,500 global users.

CI CD Testing Automation Jira Tableau Informatica ETL Product Backlog Product Roadmap

Senior Project Manager

Morgan Stanley

Jul 2013 - Jun 2016 (2 years 11 months)

Served as Scrum Master on two-week sprints for Enterprise Platforms, running sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement with the business. Delivered a phased cutover of an 8,000-user enterprise platform, training 4,000+ users.

Scrum Agile Enterprise Platforms Cutover Management Training

Project Manager

Morgan Stanley

Jul 2010 - Jun 2013 (2 years 11 months)

Translated business requirements into system specifications for a global enterprise platform serving 8,000 users, coordinating Development, QA, and Operations through delivery. Owned change and risk control across scope, approvals, and UAT for releases every 2 weeks.

Requirements Analysis Change Management Risk Control UAT Release Management