At South Texas Health System, I supported plant operations, building maintenance, asset management, and 500 medical staff across 11 facilities while assisting C-suite and director-level leaders.
I built and maintained a contract management database that consolidated contract-holder data, KPI tracking, and automated renewal notifications, helping save the department more than $1M. I also cultivated over 100 vendor accounts and negotiated 2% rebates on more than 90 contracts, saving over $1M in expenses.
I reconciled eight years of backlogged invoices and payment orders in under three months, resulting in 100% compliance. Earlier, at Barnes & Noble, I supported institutional orders that drove over $1M in sales and trained staff on strategies that increased sales by 15% and customer satisfaction by 20%.
I bring hands-on leadership from operations, customer service, event coordination, and long-term community volunteering, including coordinating teams of more than 100 people for live events at South Texas Comic Con.
