Eric Thames

Led a team of Sales Representatives, setting KPI goals and providing coaching to drive business growth and achieve sales targets. Reviewed sales processes and inspected installations to identify improvements and ensure customer satisfaction.

Dealt craps, adhering to all gaming regulations and providing exceptional customer service to enhance the gaming experience. Assisted in training new dealers and actively participated in promotional events to engage clientele.

Supervised a team of 10+ employees, optimizing store operations and significantly reducing inventory shrinkage by 10%. Managed daily financial operations and implemented promotional strategies, boosting sales by 15% and increasing customer satisfaction by 20%.

Led a team of 20+ employees, overseeing daily operations including budgeting, payroll, and inventory management while upholding high standards for food quality. Introduced innovative sales strategies, achieving a 15% increase in annual revenue and effectively resolving customer complaints to enhance satisfaction.

Activities and societies: Honor Society

Completed a Bachelor of Science degree with a focus on Finance. Gained foundational knowledge in financial principles and practices.

Obtained an Associate of Applied Science in Business Administration with a minor in Accounting. Developed skills in business operations and financial record-keeping.