Looking for a job

Jd Monreal

@jdmonreal

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I deliver high-quality customer service while supporting live audio production, café operations, and team training.

United States

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What I'm looking for

I'm looking for opportunities where I can contribute strong customer service, teamwork, creative production support, and leadership potential in a fast-paced environment.

I'm currently supporting high-traffic café service and live church production at Abundant Church East, preparing beverages, operating POS transactions, managing inventory, and assisting audio engineers during services and events.

I've trained employees and supported high-volume operations at McDonald’s, while building customer-facing sales and visual merchandising experience with Forever 21. I also contributed backstage and production logistics for Texas Fashion Week.

I'm pursuing a Bachelor of Music in Commercial Music at UTEP with a General Business minor, bringing experience in customer service, live sound monitoring, teamwork, and creative production.

Experience

Work history, roles, and key accomplishments

Current

Café Staff

Current

Abundant Church East

Apr 2024 - Present (2 years 6 months)

Provide high-quality customer service in a high traffic café environment, operate POS register, prepare beverages, and maintain service stations.

Customer Service POS Cash Handling Beverage Preparation Inventory Management Food Safety Teamwork

Current

Production Volunteer

Current

Abundant Church East

Mar 2023 - Present (3 years 7 months)

Assist audio engineers during live services and events, manage stage monitors, and support sound equipment setup and troubleshooting.

Audio Engineering Live Sound Stage Monitoring Troubleshooting Teamwork

Fashion Runway Organizational Intern

Texas Fashion Week

Jan 2021 - Dec 2022 (1 year 11 months)

Assisted backstage operations and wardrobe changes for models, supported merchandising and display setup, and helped coordinate casting events and production logistics.

Event Coordination Wardrobe Management Merchandising Logistics Teamwork

Visual / Sales Representative

Forever 21

Mar 2022 - Jul 2022 (4 months)

Promoted new product releases and limited-edition items to increase sales, maintained product displays, and assisted customers with product selection.

Sales Visual Merchandising Customer Service Product Promotion

Crew Trainer

McDonald's

Apr 2021 - Mar 2022 (11 months)

Train new employees on customer service standards and procedures, assist with inventory management, and support management during high-volume periods.

Training Customer Service Inventory Management safety standards Team Leadership

Education

Degrees, certifications, and relevant coursework

University of Texas at El Paso

Bachelor of Music, Commercial Music

2024 -

Pursuing a Bachelor of Music in Commercial Music with a minor in General Business, including coursework in Music Business, Composition, Arranging, Marketing, Accounting, and Organizational Behavior.

El Paso Community College

Associate Degree, Fashion Merchandising

2021 - 2023

Grade: 4.0 GPA

Earned an Associate Degree in Fashion Merchandising with a 4.0 GPA, ranking in the top 10% of the class.

Del Valle High School

High School Diploma, General Studies

Activities and societies: Honor Roll Student, National Honor Society, DECA, Advanced Guitar

Completed high school education, earning a diploma while being an Honor Roll student and participating in National Honor Society, DECA, and Advanced Guitar.