Jazmin Richards
@jazminrichards
Certified Medical Assistant specializing in telehealth, digital health, and patient triage.
United StatesWhat I'm looking for
I am a tech-savvy Certified Medical Assistant with 8+ years delivering telehealth and hybrid clinical services, including virtual triage, remote monitoring, vaccination initiatives, and EMR/EHR documentation across diverse care settings. I have hands-on experience with Epic, eClinicalWorks, Zoom Health, Doxy.me and other digital platforms, and I prioritize HIPAA-compliant workflows and patient-centered remote care.
My background includes leading vaccine clinics, supporting pandemic response and disaster recovery, and optimizing virtual care efficiency as a Senior Medical Administrative Assistant. FEMA-trained and deeply committed to public health and crisis response, I bring proven skills in care coordination, preventive health, HEDIS tracking, and telehealth operations to improve outcomes in digital care environments.
Experience
Work history, roles, and key accomplishments
Senior Medical Administrative Assistant
Openloop Health
Jan 2023 - Dec 2024 (1 year 11 months)
Delivered telehealth clinical services for national weight management patients, managing virtual triage, remote monitoring, and EMR documentation to improve care coordination and escalation workflows.
THCertified Medical Assistant
Texas Children’s Hospital
Jan 2019 - Dec 2023 (4 years 11 months)
Led vaccine clinic operations and supported outpatient float teams across 10+ specialty clinics, integrating telemedicine tools for pediatric and adolescent care and managing Epic-based scheduling and documentation.
Certified Medical Assistant
Privia Health
Jan 2020 - Dec 2021 (1 year 11 months)
Provided telehealth screenings and coordinated COVID-19 vaccination appointments, maintaining detailed EMR vaccine tracking and supporting public health telehealth workflows.
Certified Medical Assistant
MedRelief Staffing
Jan 2019 - Dec 2020 (1 year 11 months)
Provided telehealth triage and patient counseling for COVID-positive patients, managing remote symptom tracking, patient education, and EMR updates to support pandemic response.
Medical Assistant
Favorite Healthcare Staffing
Jan 2017 - Dec 2018 (1 year 11 months)
Supported tele-triage and remote patient monitoring for FEMA and nonprofit disaster recovery programs, providing telehealth medical support to displaced populations and emergency shelters.
Certified Medical Assistant
Island Urgent Care
Jan 2017 - Dec 2017 (11 months)
Assisted in in-person and virtual urgent care consultations, scheduled telemedicine appointments, and supported diagnostic and triage workflows in a high-volume setting.
Education
Degrees, certifications, and relevant coursework
HUHoward University
Master of Social Work, Social Work
Master of Social Work in progress with expected completion in December 2026.
UHUniversity of Houston–Downtown
Bachelor of Science, Psychology
Grade: Cum Laude
Activities and societies: Psi Chi
Bachelor of Science in Psychology with a minor in Sociology, graduated Cum Laude in December 2024.
HCHouston Community College
Associate of Science, Health Science
Associate of Science in Health Science completed in 2022.
First Response Medical Training
Certified Medical Assistant (training), Clinical/Technical Medical Training
Completed Certified Medical Assistant, ECG Technician, and Phlebotomy training in 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Jazmin?
You can contact Jazmin and 90k+ other talented remote workers on Himalayas.
Message JazminFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
