Shalotta Mills

I am a CPR-certified Medical Assistant and experienced Clinical Supervisor with a strong background in both in-person and virtual care. My expertise lies in remote patient advising, telemedicine support, and EMR documentation, specifically with Allscripts and Office Practicum. I thrive in fast-paced environments, consistently delivering compassionate care while ensuring high patient satisfaction.

In my current role at Hendersonville Pediatrics, I have successfully supported hybrid patient care by managing scheduling, triage, and pre-visit documentation. I take pride in advising patients virtually on lab preparation and medication instructions, while also performing clinical tasks such as injections and blood draws. My commitment to training new medical assistants has fostered improved teamwork and communication within our clinic, earning recognition for positive patient feedback.