Jazmen Greene

Develop tailored content for diverse clients while ensuring brand alignment and versatility across projects. Collaborate with clients and designers to produce clear, engaging, audience-focused copy.

Led cross-functional communication on shipment status, ensuring alignment across departments and timely issue resolution. Coordinated end-to-end shipment processes for 250+ orders annually while managing documentation and compliance requirements across multiple time zones.

Wrote professional book reviews specializing in romance and general fiction genres. Maintained consistent tone, style, and quality while adhering to editorial guidelines and deadlines.

Wrote and distributed bi-weekly newsletters to 1,400+ subscribers, achieving a 50% open rate. Managed end-to-end content creation, scheduling, and audience engagement using MailerLite while maintaining a consistent voice and structure.

Served as a primary point of contact for customer inquiries, handling an average of 20 incoming calls daily and resolving concerns efficiently. Wrote and edited internal emails and communications to ensure clear, accurate messaging across departments.

Earned a Bachelor of Arts in English from Brooklyn College.