Jaydine Botha

I am a customer-focused professional with over four years of experience in customer service, client support, and administrative assistance, currently pursuing a Bachelor of Social Work. I bring empathy, reliability, and strong communication skills to remote customer support and virtual assistant roles.

My background includes event support and front-line customer interaction where I handled inquiries, call handling, follow-ups, scheduling, and POS transactions in fast-paced environments. I have supported electoral operations and guided junior staff during administrative processes.

I have provided general administrative support including data capture, basic bookkeeping, event coordination, and scheduling, and I am comfortable working independently and remotely. I hold First Aid Level 3 and strong written and verbal communication skills.

I am committed to client-centered service, professional communication, and dependable operational support, and I seek roles where I can apply my service experience and social-work-informed empathy to improve client outcomes.