Open to opportunities

Jasmine Wood

@jasminewood

Message

I build healthcare training and patient access support across reimbursement, compliance, and medical records.

United States

Message

What I'm looking for

I'm seeking a professional career in a reputable healthcare facility where I can apply my training, reimbursement, patient access, and health information experience.

At TrialCard, I provide classroom and new-hire training, facilitate skills development, and coordinate compliance updates and refresher classes.

I maintain training procedures and materials, update Confluence/Wiki content, track training completion, and follow up with trainees to ensure skills transfer to the job. I also partner with clients, operations, and management on policy, procedure, regulation, and technology updates.

My healthcare background includes reimbursement case management, insurance benefit verification, prior authorization support, medical records, and ICD-10 coding. I bring experience supporting patients and providers while maintaining accurate records, HIPAA compliance, and clear communication.

Experience

Work history, roles, and key accomplishments

Current

Training Specialist

Current

TrialCard Inc.

Apr 2023 - Present (3 years 5 months)

Provides classroom training using supplied materials and assists with the development of training materials and procedures manuals. Facilitates new hire training and skills development classes, and coordinates compliance training updates.

Training Delivery Instructional Design Confluence Microsoft Office Compliance Training New Hire Training Skills Development

Team Lead/Subject Matter Expert/Reimbursement Regional Case Manager

TrialCard Inc.

Jan 2022 - Apr 2023 (1 year 3 months)

Served as an advocate to patients and healthcare professionals regarding insurance coverage, medical billing, and reimbursement processes. Evaluated program enrollment forms, assisted with insurance benefit investigations, and coordinated financial options for patients.

Insurance Verification Medical Billing Reimbursement Patient Advocacy Case Management Data Entry Customer Service

Kindergarten Instructional Assistant

Sallie B Howard School of the Arts

Aug 2020 - Jan 2022 (1 year 5 months)

Assisted with remote instruction for kindergarteners via Zoom and supported the lead teacher with Microsoft products.

Remote Instruction Zoom Microsoft Office Classroom Support

Professional Practice Experience-Medical Records and Outpatient

Triangle Springs Mental Health Facility

Sep 2019 - Feb 2020 (5 months)

Coded inpatient and outpatient charts using ICD-10 CM and PCS, faxed medical records, and ensured accurate filing using terminal digit methodology. Utilized EPIC software and adhered to HIPAA regulations and JCAHO standards.

ICD 10 Coding Medical Records Epic HIPAA Data Entry Patient Check In

Care Coordinator

Biologics by McKesson

Feb 2019 - Feb 2020 (1 year)

Processed new patients daily, verified insurance benefits, provided prior authorization support, and communicated with providers regarding patient updates. Screened patients for financial assistance programs.

Insurance Verification Prior Authorizations Patient Coordination Customer Service Data Entry Triage