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Jasmine Rivera

@jasminerivera

I am a customer service specialist skilled in hospitality and POS

United States
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What I'm looking for

I seek a customer-focused role (onsite or remote) where I can apply communication, POS and CRM skills, contribute to team success, maintain accuracy, and grow in hospitality or support roles.

I am a customer-focused service professional with a High School Diploma and ServeSafe culinary certification. I have hands-on experience greeting customers, preparing Mexican pastries and ice cream, and maintaining a clean, safe service environment.

I excel at cash handling, POS operations, daily reconciliations, and maintaining high accuracy while processing cash, credit, and digital payments. I take pride in delivering friendly, efficient service and keeping organized checkout and prep areas to health and safety standards.

I bring strong communication, teamwork, problem-solving and critical thinking skills, plus rapid typing and familiarity with CRM and help-desk tools for remote support. I am eager to apply my hospitality and customer support experience in a role that values accuracy, collaboration and growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

H(

High School (unspecified)

High School Diploma, Culinary

2024 - 2025

Activities and societies: ServSafe certified; greeting customers; POS operation and digital payments; cash register reconciliation; ice cream and Mexican pastry preparation; maintained health and safety standards.

Received a High School Diploma and ServSafe culinary certification during 2024–2025. Gained customer service, POS operation, cash handling, and food preparation experience in a retail food setting.

Tech stack

Software and tools used professionally

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