Open to opportunities

nurul batrisha ismail

@nurulbatrishaismail

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Entry-level retail and warehouse professional focused on customer service and operational efficiency.

Singapore

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What I'm looking for

I’m seeking frontline roles in retail or warehouse operations where I can apply customer-focused service, inventory and stocking skills, and help train colleagues in a collaborative, growth-oriented environment.

I am an entry-level retail and warehouse professional with hands-on experience at Love Bonito and Adidas, where I supported stocking, order fulfillment, inventory tracking, and customer-facing roles that increased sales and satisfaction. I have a foundation in communication, leadership, and organizational skills, and I’ve developed training materials and lesson plans to improve staff performance and customer service.

I consistently uphold cleanliness and safety standards, helped onboard and mentor new team members, and contributed measurable improvements such as a 20% annual sales increase and a 17% reduction in complaints. I bring bilingual communication (English and Bahasa Melayu), a customer-focused approach, and a willingness to learn and grow in operational or front-line retail roles.

Experience

Work history, roles, and key accomplishments

Current

Student Care Tuition Teacher

Current

Experience EDU Learning Centre

Mar 2026 - Present (3 months)

Implemented lesson plans and taught data investigation while enforcing company policies and safety standards, reducing complaints by 17% and supporting career development for three new staff members.

Student care Lesson planning Student Care Classroom Management Safety Compliance Communication Problem Solving

Warehouse Worker

Adidas

Dec 2025 - Mar 2026 (3 months)

Managed order picking, fulfillment, inventory, and asset tracking while maintaining a clean warehouse environment and contributing to a 62% employee satisfaction rating.

Inventory Management order fulfillment Order picking Stock Control Communication Time Management

Retail Assistant

Love Bonito

Nov 2025 - Mar 2026 (4 months)

Stocked shelves, trained two new team members monthly, assisted cashiers, and delivered customer service that increased sales by an average of 20% annually.

Customer Service Merchandising Cashiering Staff Training Sales Support Visual Merchandising Conflict Management Multitasking

Education

Degrees, certifications, and relevant coursework

Woodgrove Secondary School

O Levels / Secondary Education, STEM

Activities and societies: Queen's Commonwealth Essay (gold, 2024 & 2025); national school games (netball) 2023–2025; monthly volunteering at community food bank; majored in English Literature.

Completed STEM curriculum and took GCSE O Levels; participated in national netball competitions and won the Queen's Commonwealth Essay gold twice.

Woodlands Ring Primary School

PSLE, Primary Education

Activities and societies: EAGLES award (2021); prefect; led Teacher's Day and Sports Day events; participated in art competitions with works displayed in museums; PE ambassador.

Completed primary education and received the EAGLES award; served as a prefect and led school events and discussions.