nurul batrisha ismail
@nurulbatrishaismail
Entry-level retail and warehouse professional focused on customer service and operational efficiency.
What I'm looking for
I am an entry-level retail and warehouse professional with hands-on experience at Love Bonito and Adidas, where I supported stocking, order fulfillment, inventory tracking, and customer-facing roles that increased sales and satisfaction. I have a foundation in communication, leadership, and organizational skills, and I’ve developed training materials and lesson plans to improve staff performance and customer service.
I consistently uphold cleanliness and safety standards, helped onboard and mentor new team members, and contributed measurable improvements such as a 20% annual sales increase and a 17% reduction in complaints. I bring bilingual communication (English and Bahasa Melayu), a customer-focused approach, and a willingness to learn and grow in operational or front-line retail roles.
Experience
Work history, roles, and key accomplishments
Student Care Tuition Teacher
Experience EDU Learning Centre
Mar 2026 - Present (0 months)
Implemented lesson plans and taught data investigation while enforcing company policies and safety standards, reducing complaints by 17% and supporting career development for three new staff members.
Warehouse Worker
Adidas
Dec 2025 - Mar 2026 (3 months)
Managed order picking, fulfillment, inventory, and asset tracking while maintaining a clean warehouse environment and contributing to a 62% employee satisfaction rating.
Retail Assistant
Love Bonito
Nov 2025 - Mar 2026 (4 months)
Stocked shelves, trained two new team members monthly, assisted cashiers, and delivered customer service that increased sales by an average of 20% annually.
Education
Degrees, certifications, and relevant coursework
Woodgrove Secondary School
O Levels / Secondary Education, STEM
Activities and societies: Queen's Commonwealth Essay (gold, 2024 & 2025); national school games (netball) 2023–2025; monthly volunteering at community food bank; majored in English Literature.
Completed STEM curriculum and took GCSE O Levels; participated in national netball competitions and won the Queen's Commonwealth Essay gold twice.
Woodlands Ring Primary School
PSLE, Primary Education
Activities and societies: EAGLES award (2021); prefect; led Teacher's Day and Sports Day events; participated in art competitions with works displayed in museums; PE ambassador.
Completed primary education and received the EAGLES award; served as a prefect and led school events and discussions.
Availability
Location
Authorized to work in
Job categories
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