I provisioned and deployed three workstations and a point-of-sale system for daily business operations as a freelance technical support provider. I also configured and tested local area network connectivity, installed end-user hardware, and provided phone support for hardware and software issues.
In my Microsoft 365 and Entra ID lab, I created users and groups, assigned licenses and administrative roles, and practiced password resets and permission management. I also built a 20-user onboarding and offboarding simulation with access checks and documented validation.
For endpoint and identity management, I joined two Windows clients to a test Active Directory domain and validated a Group Policy setting. I enrolled two test devices in Intune and documented a noncompliance investigation and recovery.
I built a Proxmox homelab to investigate systems and networking issues, hosted services with CasaOS, managed local DNS mappings, and configured a RAID array for storage redundancy. I also wrote a read-only PowerShell inventory script that exported device and service information to CSV.
