Leslie Bell
@jarednala
AI and cloud technology professional transitioning from aviation to technical roles.
What I'm looking for
I am an AI and Cloud Technology professional with 12+ years of operational excellence and hands-on experience in Generative AI, machine learning, and automated system development. I am Oracle Cloud Infrastructure certified and have delivered production deployments, predictive models, RAG-based conversational systems, and threat-intelligence solutions that improved accuracy and reduced costs.
Previously a Senior Cabin Crew Member and Learning & Development Specialist, I led safety operations for large passenger volumes, trained staff, and managed crisis communications while transitioning into AI/Cloud roles. I seek to apply cross-platform cloud and LLMOps expertise to build resilient, enterprise-scale AI solutions with measurable business impact.
Experience
Work history, roles, and key accomplishments
Senior Cabin Crew Member
South African Airways
Jul 2008 - Aug 2020 (12 years 1 month)
Managed passenger safety and service operations for 150+ passengers per flight over a 12-year career, maintaining a 100% safety record and achieving 95% customer satisfaction across 18,000+ annual interactions.
Learning and Development Specialist
South African Airways
Aug 2018 - Nov 2019 (1 year 3 months)
Designed and delivered training programs for 15+ staff that improved compliance scores and led cross-departmental crisis management during outages, maintaining stakeholder satisfaction above 90%.
AI/Cloud Technology Specialist
Independent Projects
Developed and deployed AI/cloud projects including a threat intelligence system (85% classification accuracy, 40% reduced detection time), telecom churn model (85% accuracy, $2M+ savings), and a RAG-based conversational assistant that automated 90% of queries.
Education
Degrees, certifications, and relevant coursework
Rosebank College
Certificate, Technical Skills Enhancement
2003 - 2004
Activities and societies: Advanced Python Programming for Enterprise AI Applications; PyTorch and Scikit-Learn; Machine Learning Pipelines; Cross-Platform AI Agent Development
Completed a technical skills enhancement program focused on advanced Python programming and enterprise AI applications between February 2003 and November 2004.
Oosrand Senior Secondary School
Matriculation Certificate, Secondary Education
Completed matriculation at Oosrand Senior Secondary School with a focus on secondary education, awarded Matriculation certificate in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
app.netlify.com/teams/lez82/projectsSalary expectations
Job categories
Skills
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