Jared Kramer

Provided local and remote technical support for cabling, wiring, home networking, and technology-related repair. Configured and troubleshot modems, routers, range extenders, Bluetooth connections, printers, and residential networks.

Installed, repaired, and replaced cable television and internet services using underground and aerial cable. Troubleshot modem/router configurations and customer connectivity issues while working to company performance standards.

Conducted residential canvassing and surveyed basements and crawlspaces for signs of water damage. Communicated directly with homeowners and offered inspection services throughout the Atlanta metropolitan area.

Contacted prospective customers, handled inbound calls, scheduled appointments, and supported dealership revenue generation in a fast-paced sales environment.

Photographed students and teams across Atlanta-area schools in studio, outdoor, graduation, sports, prom/homecoming, and road-shoot environments.

Recognized by corporate as one of the top three associates on the sales floor for Club Card sales, generating more than 160 referrals. Handled returns, special orders, customer service, hunting and fishing license transactions, and opening/closing responsibilities.

Sold technology solutions tailored to customer needs, including home networking hardware and range extenders. Supported customers with technology selection, order management, work orders, high-speed internet services, and credit applications.

Provided technology sales and customer service, including PC setup/diagnostics, software installation, backups, and service-plan sales. Supported copy/print operations, merchandise stocking, freight, store maintenance, and customer checkout.

Earned a Bachelor of Arts in Physics with associate-level general studies.

Completed GED in August 2004.