janna User

I am an analytical and results-oriented student pursuing a Bachelor of Commerce and Science in Psychology at the University of Toronto, expected to graduate in May 2026. My academic background has equipped me with a solid foundation in data analysis, problem-solving, and effective communication. I have a proven track record of gathering, analyzing, and interpreting complex data to deliver actionable insights that support decision-making and drive business improvements.

In my current role as a Data Coordinator and Customer Support at Pharmex Direct Inc., I manage client records with a strong emphasis on data accuracy and compliance, successfully improving data integrity by 10%. I utilize Excel to analyze and organize data, preparing actionable reports that meet compliance and business needs. Additionally, I have implemented strategic process improvements that have boosted efficiency and reduced errors by 15%. My experience as a Respite Worker at Synergy Kids Inc. has further honed my ability to collaborate with cross-functional teams and foster individual growth in challenging environments.