jan joseph poon
@janjosephpoon
IT Infrastructure Specialist with 12 years of project management experience.
SingaporeWhat I'm looking for
I am an IT Infrastructure Specialist and Project Coordinator with over 12 years of experience in delivering IT projects and managing regional deployments across the Asia Pacific. My expertise lies in collaborating with cross-functional teams, managing vendors, and executing complex infrastructure initiatives within defined scopes and timelines.
Throughout my career, I have successfully managed end-to-end coordination of IT infrastructure upgrades and deployments, supporting over 700 users. My role at Trans Eurokars Pte Ltd involved leading procurement and vendor negotiations, enhancing user productivity through Microsoft 365 administration projects, and ensuring minimal downtime by troubleshooting network-related issues. I take pride in my ability to improve operational readiness and user experience through effective project management.
In previous roles, I have led regional infrastructure projects for major clients such as Dow Chemicals and Equate Marketing, acting as the primary liaison between global project managers and local vendors. My commitment to delivering high-quality results and my strong stakeholder communication skills have been key to my success in the IT field.
Experience
Work history, roles, and key accomplishments
IT Support Executive
Trans Eurokars Pte Ltd
Oct 2020 - May 2023 (2 years 7 months)
Managed end-to-end coordination of IT infrastructure upgrades and deployments for two key office sites, supporting over 700 users. Led procurement and vendor negotiations for IT hardware and services, managing quotation requests and purchase orders to support operational and project needs. Delivered Microsoft 365 administration projects (shared mailbox setups, AD account management, endpoint deplo
IT Support Specialist
Telistar Solutions
Jan 2016 - Sep 2020 (4 years 8 months)
Led and delivered Asia Pacific regional infrastructure projects (network, server, storage) for Dow Chemicals, Dow Corning, and Equate Marketing accounts. Acted as primary liaison between global project managers, regional teams, and local vendors to ensure seamless execution of infrastructure rollouts and upgrades. Delivered multiple rack-and-stack, server deployments, and configuration projects (I
IT Support Engineer
Adecco
Dec 2009 - Jan 2016 (6 years 1 month)
Supported regional data center operations, including infrastructure deployments, server installations, and network device configurations. Executed infrastructure projects involving network (Cisco, Juniper), storage (NetApp, IBM), and server (Dell, HP, IBM) technologies. Provided on-site project support across multiple APAC client locations, ensuring smooth infrastructure integration and issue reso
Education
Degrees, certifications, and relevant coursework
De La Salle University
Bachelor of Arts, Development Studies
Studied a comprehensive curriculum in Development Studies with a minor in European Studies. Gained foundational knowledge in social, economic, and political development.
Tech stack
Software and tools used professionally
Availability
Location
SingaporeAuthorized to work in
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