Alan ChiaAC
Open to opportunities

Alan Chia

@alanchia

Experienced technical leader with a passion for infrastructure automation.

Singapore

What I'm looking for

I am looking for a role that fosters innovation and values process improvement.

I am an experienced technical leader with a proven track record in managing infrastructure teams across diverse industries. My expertise spans open-source technologies, strong Linux proficiency, AWS cloud, and network/system security. I am driven by a passion for process improvement, proactively seeking to enhance technological infrastructure and streamline operations through automation.

Throughout my career, I have achieved significant milestones, including the design and implementation of highly available network and server systems. I have established critical processes such as change management, incident management, and monitoring systems to ensure adherence to SLAs. My key successes include leading successful migrations to advanced monitoring solutions and creating efficient CI/CD pipelines that have improved deployment processes across large-scale infrastructures.

Experience

Work history, roles, and key accomplishments

EM

Site Reliability Engineer

Exoduspoint Capital Management

Jul 2022 - Jul 2024 (2 years)

Provided Tier-1/2 technical support for Linux systems, enhancing infrastructure observability and monitoring. Designed solutions for deploying packages and authored technical documentation for Datadog, improving user resources. Led migration from a legacy monitoring system to an advanced solution, boosting efficiency.

Education

Degrees, certifications, and relevant coursework

Queensland University of Technology logoQT

Queensland University of Technology

Bachelor Degree in Information Technology, Information Technology

Grade: With Distinction

Completed a Bachelor Degree in Information Technology with a focus on Data Communications, achieving With Distinction and being on the Dean’s List.

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