Janice Sanchez

Prepare individual and business tax returns (Form 1040, Schedules A/C/D/E/F, Form 1065, 1120-S) for farming clientele and customers with gross receipts up to $5M; provide virtual and in-person customer service across West Texas and maintain farm/business bookkeeping reconciled to tax returns. Hold three+ seasons of business return experience preparing 1065/1120-S for 10+ clients per season and thr

Handled auto damage claims with major insurers, negotiated additional repairs and parts costs, sourced hard-to-find parts, and developed tow-yard vehicle tracking that reduced assessment-to-repair start time. Reconciled ledgers and billing processes to reduce receivables/DSO from 180 days to 6 days.

Developed and supervised the regional Internal Auto Damage department, establishing SOPs later adopted companywide and supervising claims across ten states; led development of CAT procedures, dispatching/software testing, and measurable metrics that improved lost-cost management and operational efficiency. Selected and trained new hires, reducing shrink and improving productivity.

Trained insurance adjuster in automobile, recreational vehicle, and motorcycle damage assessment and claims handling.

Master-level certification in Chief Automotive Technologies for vehicle damage estimating and repair workflow.

Completed specialist training in legal claims principles applicable to insurance claim investigation and handling.

Completed Federal DOT regulations, safety training, and accident investigation course delivered by Dale Carnegie.