Jane Chukwuka

I am a resourceful virtual assistant and client services professional with six years supporting executives, business owners, and customers across banking, travel, and government sectors. I specialize in inbox and calendar management, CRM administration, travel coordination, document preparation, and client communication.

I have a proven track record of improving team productivity and client satisfaction — resolving 90–95% of inquiries at first contact, exceeding sales targets, and streamlining workflows with Trello, Asana and Google Workspace. I delivered measurable results such as boosting product uptake by 20% in a quarter and reducing turnaround time by 30% through cross-department collaboration.

I bring strong technical facility with Google Workspace, Microsoft Office, HubSpot CRM and a range of booking and design tools, plus certifications in virtual assistance, CRM, and generative-AI-enhanced customer service. I am committed to delivering tailored administrative support that strengthens client relationships and drives business growth.