JG
Open to opportunities

Jan-Claas Grefe

@janclaasgrefe

Experienced logistics and customer service supervisor with coaching expertise.

Germany

What I'm looking for

I am seeking a role that values team collaboration and offers growth opportunities.

With over 15 years of experience in logistics and customer service, I have successfully led international teams and implemented process improvements across various organizations. My role at ThermoFisher Scientific involved managing a team of up to 10 FTEs, where I focused on change management and stakeholder engagement to ensure smooth transitions of new processes.

In addition to my logistics expertise, I am also an ICF accredited coach, helping expats in Hungary navigate their challenges and achieve their goals. I established my coaching practice from the ground up, creating a social media strategy to enhance visibility and connect with clients. My diverse background allows me to bring a unique perspective to team dynamics and customer relations.

Experience

Work history, roles, and key accomplishments

MY
Current

Expat Coach

myexpatcoach

Oct 2020 - Present (4 years 8 months)

Coached expats in Hungary, established a coaching practice from the ground up, and defined a social media strategy to enhance visibility.

4G

Transportation Team-Coordinator

4flow Management GmbH

Nov 2012 - Apr 2019 (6 years 5 months)

Oversaw daily transportation operations, managed KPIs, and supervised an international team while implementing continuous improvement processes.

4K

Transportation Team-Coordinator

4flow Management kft.

Apr 2019 - Apr 2019 (0 months)

Supervised an international team, managed logistics service providers, and implemented standard operating procedures for transportation processes.

SA

Key Account Management Industrials

Schenker Deutschland AG

Nov 2012 - Apr 2013 (5 months)

Analyzed and optimized transportation networks, established commercial relationships, and managed RFQs across European country organizations.

FG

International Land Transport Manager

Frans Maas Group

Apr 2003 - Apr 2005 (2 years)

Executed inbound and outbound land transports, handled transportation documents, and negotiated with transport sub-contractors.

BM

Internship in Commercial Department

BMW-Group

Apr 1999 - Apr 1999 (0 months)

Assisted in various commercial tasks within the department.

Education

Degrees, certifications, and relevant coursework

DA

DAV (German Foreign and Trade Academy)

staatlich geprüfter Betriebswirt, Transport and Supply-Chain Management

2005 - 2007

Studied Transport and Supply-Chain Management with a focus on Marketing. Member of the Rhetoric and Logistics Council of the DAV.

SA

Schenker Deutschland AG

Apprenticeship, Logistics

2001 - 2003

Completed an apprenticeship as a logistics expert, covering land transportation, sea and airfreight transportation, and warehousing.

BI

Business School Ingolstadt

Secondary School Diploma, Business Administration

1998 - 2001

Achieved secondary school level education with specializations in Accounting, Business Administration, Languages, and Marketing.

Tech stack

Software and tools used professionally

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Jan-Claas Grefe - Supervisor Customer Service - ThermoFisher Scientific kft. | Himalayas