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Jancis AquinoJA
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Jancis Aquino

@jancisaquino

Operations Coordinator at AI for Business who maintains client records and plans the annual event calendar.

Philippines
Message

At AI for Business, I maintained client information and organized files in GoHighLevel and Google Drive. I also uploaded webinar replays to Circle, prepared session summaries, and created event and replay thumbnails.

As Operations Coordinator, I planned and maintained the annual calendar for training sessions, webinars, and recurring events. Earlier, I supported executive operations, customer service, data processing, and office administration.

Experience

Work history, roles, and key accomplishments

VS

Customer Service Representative

VXI Global Solutions

Nov 2022 - Mar 2023 (4 months)

Assisted at least 50 members daily with booking rides for medical appointments and errands. Resolved customer complaints about ride status using acknowledgment, empathy, and reassurance techniques.

SC

Data Processing Representative

SWAK BPO Corporation

Jun 2022 - Oct 2022 (4 months)

Entered customer and account data accurately within deadlines. Generated reports, stored files, and performed backups.

Education

Degrees, certifications, and relevant coursework

Holy Angel University logoHU

Holy Angel University

Bachelor of Science, Business Administration

2022 - 2025

Bachelor of Science in Business Administration with a major in Legal Management, completed in 2025.

Tech stack

Software and tools used professionally

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