I am a detail-oriented content moderator with a strong background in mass communication. During my time at Pamantasan ng Lungsod Muntinlupa, I honed my skills in communication and critical thinking, which have been invaluable in my career. As a Business Process Associate at Genpact, Alabang, I successfully handled and managed multiple tasks in the back office, including assisting customers with billing and purchasing and creating new customer accounts. My ultimate goal was to optimize customer satisfaction.
In 2023, I joined Teleperformance in Mckinley West Taguig as a Content Moderator. In this role, I am responsible for reviewing user-generated content in real time to ensure it meets the company's standards and community guidelines. I work diligently to ensure that all content on the platform is free of scams, illegal content, and anything that could be harmful to our user base. My attention to detail and commitment to user safety have been instrumental in maintaining a positive and safe online environment.
