Jana Serrano

Freelance English–Portuguese documentation translator of legal, civil registry, medical, and corporate documents, ensuring precise terminology and cultural appropriateness under deadlines.

Freelance translator of legal, civil registry, medical, and corporate documents from Italian to Portuguese, ensuring precise terminology, cultural nuance, and confidentiality while meeting deadlines.

Reviewer responsible for evaluating and refining Portuguese content to ensure accuracy, clarity, and adherence to quality standards for remote projects.

Freelance translator specializing in Dutch software, app, and documentation localization, ensuring linguistic accuracy and functional clarity for end users.

Provided medical translation services, delivering over 1,000,000 words with 99% accuracy while adhering to national standards of practice.

Provided simultaneous and telephone English–Portuguese interpretation for medical, social services, and security contexts, supporting over 35 medical sessions with 99% accuracy and ensuring confidentiality and professionalism.

Implemented and supported ServiceNow ITSM solutions to streamline IT workflows, manage incidents/requests, and improve service delivery across client environments.

Provided interpretation and translation in English, French, Italian, German, and Portuguese for 300+ social service meetings, coordinating with social workers to tailor services to client needs.

Worked as live TV presenter, reporter, writer, and producer for music and online broadcasts, developing and producing content for Horizontes Internet and live shows from 1998–2004.

Completed medical interpreting training or certification provided by Propio, supporting professional medical interpretation practice.

Journalism education at Universidade FUMEC contributing to skills in reporting, writing, and live broadcast production.