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Janae Newton

@janaenewton

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Technical data analyst based in Nevada

United States

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What I'm looking for

I am looking for a role relating to data analysis, marketing, or customer success

As a Technical Data Analyst , I have partnered with data professionals across the organizations to create and test analytical solutions that support company-wide needs. During my time at Intermountain Health, I have assisted in the G2G product implementation that resulted in over $5 million in donations in its first year as well as having prospects with over 2x the average gift size. I also assisted in building operational reporting in Tableau showcasing the foundation’s administrator and leadership metrics so these figures are more easily found and configured resulting in 2.6k views and estimated $67k data product value. I have over 8 years of experience in customer/client facing roles, where I developed strong communication and management skills.

Experience

Work history, roles, and key accomplishments

Current

Technical Data Analyst

Current

Intermountain Health

Jul 2022 - Present (2 years 11 months)

I assisted in the G2G product implementation that resulted in over $5 million in donations in its first year. I also worked with my team to build operational reporting in Tableau showcasing the foundation’s administrator and leadership metrics so these figures are more easily found and configured resulting in 2.6k views and estimated $67k data product value
Partners

SQL Tableau Excel Jira Data Analysis

Client Engagement Manager

Office Depot

Jan 2019 - Sep 2019 (8 months)

Delivered exceptional customer service by observing and interacting and following up with customers to ensure satisfaction and issue resolution.
Drove positive customer satisfaction levels and effectively trained associates on enhancing overall client/customer experience.
Led community outreach initiatives coordinated and in-store events targeting local businesses

Team Leadership Training Customer Success Customer Support Cash Management

Print and Marketing Associate

Staples

Feb 2017 - Feb 2018 (1 year)

Engaged in detailed and open dialogue with clients in order to build lasting relationships and understand their needs and find their best solution
Took detailed notes and spoke extensively with coworkers regarding customers files in order to relay information regarding customers’ orders and requests

Multitasking Customer Support