Open to opportunities

Rachel Fisher

@rachelfisher

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Aspiring data and business analyst skilled in SQL and Tableau.

United States

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What I'm looking for

I am seeking a data-focused role where I can apply SQL and Tableau to drive insights, collaborate cross-functionally, and support data-driven decisions in a fast-paced, growth-oriented team.

I am an aspiring Data & Business Analyst with a foundation in client support and healthcare technology, currently completing a Business Insight Analytics Bootcamp to sharpen my analytical and forecasting skills.

My hands-on analytics training includes end-to-end project work using SQL, Excel, and Tableau, with projects such as funnel conversion analysis, retention and cohort analysis, and A/B testing.

In customer-facing roles I led Quarterly Business Reviews, coordinated large-scale data integrations, and used Salesforce, SQL, and Tableau to surface actionable insights that improved retention and product utilization.

I am detail-oriented, collaborative, and driven to contribute in fast-paced, data-focused environments where I can apply technical skills to solve business problems and support data-informed decisions.

Experience

Work history, roles, and key accomplishments

Current

Business Analytics Fellow

Current

Triple Ten

Apr 2024 - Present (2 years 2 months)

Completing a project-based analytics program delivering end-to-end SQL and Tableau analyses including funnel conversion, retention/cohort, and A/B testing to generate actionable business insights.

SQL Tableau Excel A B Testing Cohort Analysis Data Visualization Data Cleaning Reporting

Current

Customer Success Manager

Current

Empower

Apr 2024 - Present (2 years 2 months)

Lead Quarterly Business Reviews to demonstrate value realization, align on client goals, and identify expansion opportunities while analyzing engagement data to mitigate churn and drive growth.

Customer Success QBRs Stakeholder Management Gainsight Salesforce Data Analysis

Customer Success Manager

Arcadia Solutions

May 2022 - Dec 2022 (7 months)

Coordinated data integration across 30+ sources per client, validated data accuracy, and monitored production impacts to reduce risk and optimize product utilization for long-term client success.

Data Integration Data Validation Customer Success Project Coordination SQL

Customer Success Specialist

CoverMyMeds

Sep 2020 - Apr 2022 (1 year 7 months)

Used Salesforce, SQL, and Tableau to identify program challenges and present insights to 10–15 stakeholder groups weekly, facilitating cross-functional solutions and improving program outcomes.

Salesforce SQL Tableau Cross Functional Collaboration Reporting Problem Solving

Account Specialist

ScriptHero

Nov 2019 - Sep 2020 (10 months)

Processed 100–150 Request360 items daily with high accuracy to meet SLAs, supporting operational workflows and client needs in a fast-paced environment.

Account Management Data Entry SLA Attention To Detail