Jami West

Admitted patients to unit and created charts via STARR and Power Chart. Maintained accurate census of patients and diagnoses, and input patient transportation, dietary, and other needs as directed.

Received and reviewed all orders for Outpatient Services and obtained necessary documents for outpatient procedures. Reviewed daily schedules to ensure all patient orders were present and correct, and consulted with the Director to improve document efficiency.

Provided administrative assistance for Outpatient Services and Film Library at Howard County General Hospital. Registered patients for radiologic procedures and nuclear medicine, and printed and distributed welcome letters daily.

Greeted potential residents and conducted property tours, maintaining accurate maintenance and pest control logs. Screened potential residents' credit, processed application fees, security deposits, and first month's rent.

Managed nursing and medical staff, scheduling leave requests and updating fax charts, pull lists, and pre-visit letters. Scheduled onsite chart reviews for health plans and Medicare, and reviewed and reported inconsistencies regarding chart requests.

Filed pending orders and added orders to the system using ICD-9 coding. Responsible for order intake, checking orders for completeness, and performing insurance verification and co-pay collection.

Processed medical supply orders for respiratory machines in a timely manner using One Solution Software. Scheduled appointments for equipment setup and service calls, and assisted clients with payment arrangements.

Managed the office and assisted with surgical procedures, explaining patient aftercare. Responsible for insurance verification, co-pay collection, balancing daily ledgers, and invoicing patients.

Studied healthcare administration principles and practices. Gained knowledge in managing healthcare operations and systems.

Focused on Information Technology and Networking. Acquired foundational knowledge in IT systems and network management.

Completed a program in Phlebotomy. Developed skills in blood collection and laboratory procedures.