Open to opportunities

Jamie Shaw

@jamieshaw

Message

Top-performing Global Operations & Strategy Leader

United States

Message

What I'm looking for

I am looking for a role that allows me to drive strategic initiatives and foster collaboration in a dynamic environment.

I am a top-performing Global Operations and Strategy Leader with over 20 years of experience in international consulting and organizational transformation. My career has spanned across five continents, where I have successfully led initiatives for high-profile events, including multiple Olympic and Commonwealth Games. My expertise lies in strategic planning, workstream management, and driving initiatives from concept through execution, ensuring that diverse global teams align to achieve strategic outcomes.

Throughout my career, I have delivered exceptional results by breaking down complex initiatives into executable workstreams and fostering collaboration among stakeholders. I have managed budgets up to $9 billion and have been instrumental in the successful execution of Olympic bids and mega-events. My role as a strategic advisor has allowed me to coach business and government leaders, refine stakeholder communications, and cultivate community relations to ensure buy-in from all parties involved.

As I look to the future, I am eager to leverage my extensive experience in operations management and strategic planning to drive impactful change in new environments. I am passionate about building high-performing teams and delivering results that exceed expectations, and I am committed to fostering a collaborative and inclusive workplace culture.

Experience

Work history, roles, and key accomplishments

Current

Operations Director

Current

SPORTFIVE / EVENT KNOWLEDGE SERVICES (EKS)

Jan 2014 - Present (11 years 6 months)

Delivered strategic and operational planning, workforce logistics, knowledge transfer guidance, and contract management for global consultancy supporting mega-events and sport organizations. Executed high-profile initiatives by maintaining the highest standards of stakeholder relations, cultural adaptation, and budget management.

Strategic Planning Contract Management Stakeholder Management Budget Management Cultural Adaptation Program Management Change Management

Senior Consultant

SPORTFIVE / EVENT KNOWLEDGE SERVICES (EKS)

Jan 2006 - Present (19 years 6 months)

Provided advisory support for large-scale events with budgets up to $9 billion, delivering strategic and operational support for seamless execution and high public perception. Supported Olympic Bids with budgets of $40-100 million, including successful bids for Rio 2016 and Brisbane 2032.

Strategic Advisory Support Operations Project Management Stakeholder Engagement Public Relations Budget Management Team Leadership Logistics Management Contract Administration

Program Manager, Payment Card Security

Starbucks

Enabled rapid global expansion by directing HR systems and workforce planning initiatives supporting over 90,000 employees and 5,000 weekly applicants. Led SAP reporting and Starbucks’ first PCI compliance program, coordinating cross-functional teams to safeguard payment processing operations.

HR systems Workforce Planning PCI Compliance Cross Functional Team Leadership Business Systems Analysis Program Management Process Improvement

Manager, HR Planning and Operations

Salt Lake 2002 Olympic Winter Games

Built workforce systems for onboarding and scheduling over 30,000 Olympic volunteers, including developing interfaces between volunteer, security, and accreditation platforms. Designed and executed the HR Operations Plan for more than 20 venues, ensuring seamless on-site execution through comprehensive training programs.

HR Operations Volunteer Management Training Delivery Event Management Operations Management

Project Specialist, Recruitment Systems

Verizon

Supported the delivery of web-based staffing systems aligned with over 60 union contracts. Managed high-volume recruiting operations across more than 200 Texas sites and a 250-seat call center, while producing national-level staffing reports for executive decision-making.

Staffing Union Contract Compliance Data Reporting Volume Recruiting Process Improvement Call Center Operations HR systems

Education

Degrees, certifications, and relevant coursework

Brigham Young University

MBA, Operations & HR

Focused on Operations & HR, gaining expertise in strategic planning, workforce management, and organizational development. Developed skills in optimizing business processes and human capital strategies.

Southern Utah University

BS, Business Administration – Finance

Studied Business Administration with a focus on Finance, acquiring a strong foundation in financial principles and business operations. Developed analytical and problem-solving skills relevant to business management.