Jamie Cunningham

I’m a healthcare administrative professional with experience in long-term care operations, including Medicare/Medicaid billing, MSP billing, TripleCheck claims, payroll processing, accounts receivable, and resident trust accounting.

In my current role as a Business Office Assistant at Westminster Towers, I process Medicare, Medicaid, private insurance, and private pay billing. I also complete Medicare Secondary Payer billing, prepare claims using the TripleCheck process prior to Medicare submission, and support core business-office operations.

Previously, as a Billing Assistant / Business Office Manager at Apopka Health & Rehabilitation Center, I supervised billing and collections, processed Medicare and Medicaid billing, and maintained patient financial records. I handled insurance verification and the monthly AR call to discuss collections attempts, while ensuring HIPAA compliance and supporting resident trust accounting.

I’m also building deeper expertise through my Associate in Science in Health Information Management, with a focus on ICD-10 billing and coding (including ICD-10-CM & PCS). I bring a compliance-first mindset, strong administrative reliability, and clear communication to help keep billing accurate and operations running smoothly.