Open to opportunities

James Strickland

@jamesstrickland

Message

Aspiring data analyst with strong mathematical and technical skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and technical knowledge while contributing to a collaborative team environment.

I'm currently pursuing a Bachelor of Science in Mathematics at the University of North Carolina at Chapel Hill, with an expected graduation in May 2026. My academic journey has been complemented by hands-on experience in customer service roles, where I've honed my communication and problem-solving skills. My time at Fleet Feet and Target has equipped me with the ability to thrive in fast-paced environments while delivering exceptional service.

In addition to my customer service experience, I am a Salesforce Certified Administrator, preparing for my final exam in July 2025. I have completed Trailhead coursework and gained practical experience using Developer Org to build and manage CRM workflows. My technical skills include proficiency in Python, SQL, and Java, which I am eager to apply in data analysis and related fields.

Experience

Work history, roles, and key accomplishments

Sales Associate

Fleet Feet

Jun 2024 - Aug 2024 (2 months)

Provided excellent customer service in a high-traffic retail environment, learning product systems quickly to assist customers. Managed merchandise and back-of-house inventory using digital tools.

Customer Service Inventory Management Retail Sales Systems Team Collaboration

Guest Advocate

Target

Jun 2021 - May 2023 (1 year 11 months)

Delivered customer support via in-person service and digital systems for order processing, returns, and inventory checks. Utilized point-of-sale and back-end systems to manage transactions efficiently and accurately.

Customer Support Point of Sale Inventory Management Communication Problem Solving